Access Accurate Data in Real-Time

Manual solutions are riddled with errors. Outsourcing employs people who don’t know how to handle your data.

FAQs

We provide a solution that enables your team to be laser-focused, using a deep knowledge of products, contracts, customers, and outcomes to maintain data integrity for your business. Here is a list of the most common questions we receive.

Contact us
How much does your software cost?

Your project is unique, so during our first meeting, we’ll create a plan that best fits your needs. Our pricing is based on the complexity of your project, such as the number of distributors, GPOs, SKUs, contracts, transactions per month, and the features you choose, not volume.

We charge a flat monthly subscription fee ranging from $1,500 to $5,000. Cloud implementations are an additional $500 to $800 more per month. 5 hours of support are included each month with the subscription.

Depending on the complexity, implementation costs range from free to $20,000.

Five users are included with self-hosting, and external hosting depends on the number of users.

We’re happy to provide a customized plan for your business.

Will implementation disrupt operations?

Our software is an addition to your existing systems, not a replacement. Our team will process the first 3 months in parallel with your current process. After results are verified, ChannelTrace takes over and manual processing ends.

We strive to implement with as little disruption as possible.

What data is required each month?
  • Items
  • Contracts
  • Contract item pricing
  • GPO rosters
  • Distributor tracings
  • Optional: GPO activations & customers
How does implementation work?

The application and database are installed and configured. We process the first three months at the same time as your current process. Also, during the first three months, we provide training.

What technologies do you use?

We use the following technologies:

  • Microsoft SQL Server
  • Remote Desktop
  • Remote Apps
  • IIS Web Services
  • ClickOnce
  • Microsoft Azure
What systems do you integrate with?
  • Microsoft Dynamics
  • Microsoft Great Plains
  • Oracle
  • Salesforce
  • Definitive Healthcare
  • Power BI
  • APIs and Services
  • Custom Connections

‍

Do you provide any services?

Our knowledgeable staff is always available to help with data collection, importing, GPO member matching, rebate processing, and other services at an hourly rate.

Let us know how we can help with your project.

Do you have any features for pricing notifications or EDI 845s?

Yes, our SaaS platform keeps an audit history of all pricing changes and then produces change files by date range.